Need help with your plan?
Call us at (202) 202-8160. Have your member ID ready when you reach out so we can assist you faster.
Who We Serve
Members
When you need help with a claim, a care decision, or simply understanding your benefits—ClearPath is here to walk with you.
Support that feels human
Your employer chose ClearPath to administer your health plan. Our role is to make benefits easier to use—so you can focus on your health and your family.
- Help understanding coverage, deductibles, and EOBs
- Guidance finding in-network providers and care options
- Care management and concierge for complex journeys
- Pharmacy questions and refill coordination support
Employers & brokers
Looking for plan administration details or a partnership conversation? Visit our Request More Info page.
Common reasons members call
You do not need to know the “right” benefits language—just tell us what you need help with.
Claims & EOBs
Questions about a processed claim, an Explanation of Benefits, or what you may owe after the plan pays.
Finding care
Help locating in-network providers, understanding referrals, or preparing for an upcoming procedure.
Pharmacy & coverage
Support with formulary questions, prior authorization status, or coordinating with your pharmacy benefit.
Member support: (202) 202-8160